We’ve spoken to lots of insurance policyholders over the last few few months as understandably many people have concerns about whether their insurance provider will pay out for claims related to Coronavirus.
We’ve also helped those looking to take out a new policy, whether that be for:
Critical illness cover (Protection against serious health problems)
Income protection (Protects your earnings if you become seriously unwell)
Life insurance (Financial security for your family/beneficiaries if you pass away)
We’ve answered some of the most common questions below but please feel free to speak to our advisors via our website chat for further information.
How can I find out if my insurance policy covers Covid-19?
Your first port of call should be your insurance provider who can confirm the listed illnesses that are included under the terms of your insurance agreement.
If lines are busy, check your insurance provider’s website for further information as most have published clear Q&As for worried customers.
Can I make an insurance claim if Covid-19 isn’t listed in my policy?
It may be the case that Coronavirus isn’t a specified illness within your contract which could prevent you from being able to make a successful claim.
That being said, some providers have stated that although their policies don’t cover the Covid-19, they will pay out for complications from the virus that lead to conditions that are included in your policy.
Although policies will vary widely this may include conditions such as kidney, liver, heart or respiratory failure.
I’m in the process of applying for insurance, will I be denied cover because I’ve had Coronavirus symptoms?
If you’re currently in the process of applying for protection whether that be for life cover, critical illness cover or income protection, be aware that your insurer may ask further questions to determine your level of risk as claimant. It can help to prepare for questions about:
Your health and whether you have contracted or currently have Coronavirus
Your recent travels
Whether you've had any contact with people showing symptoms of the virus
Whether you’re currently self-isolating
Can I apply for insurance during Covid-19?
Yes, many insurance providers are still able to provide cover, though your ability to get accepted for any given policy is dependent on your own circumstances.
In order to reduce the strain on the NHS, some providers have stopped requesting further information from GP’s. Most applications won’t be affected although if the insurance provider requires further information, your case may be put on hold.
Advice about Coronavirus and protection
If you have concerns about whether your current or future policy If you have concerns about whether your current policy would pay out, it can be reassuring to know that you can seek free guidance from one of our insurance advisors.
Their advice is confidential but more importantly, it’s based on experience that can help identify terms in your agreement that could prevent you from making a claim.
Call 02380 235555 or head to our insurance hub for more information about the products mentioned in this article and how they could affect you.
023 8023 5555