Rated 4.9* on Google from 1020 reviews
Very helpful thought of options I hadn’t considered
Extremely useful and service was lovely, Fiona was really good at explaining everything, would highly recommend!
Excellent, very friendly and helpful.
We had our first appointment today with Fiona at the Mortgage Hut. She couldn’t have been more helpful, explained everything really well so we understood the products and how to move forward with remortgaging. Highly recommend!
Very helpful and clear. Phoned at the time booked. Very good service. Was impressed.
Really clear helpful communication throughout - gave me confidence i was in good hands and reduced the stress of moving. Thank you
Very helpful and provided good guidance and support.
Oliver, Nichola, Becca and Shona have gone above and beyond during our mortgage application. From direct ease of contact, instant replies with relevant and concise information to achieving us figures and results, even over a bank holiday weekend, I can't recommend these people enough. We wouldn't think twice about using them again in the future when the time comes and they've collectively made the entire process from start to finish as stress free as they possibly can. When it came to extras, such as life insurance, they guided us through what is a sensitive and challenging scenario to achieve the best results possible. Individually, Becca was superb with our life insurance, Shona provides key, relative and collective weekly updates (what a great idea!), Nichola's administrative skills were excellent and Oliver.. well from start to finish I couldn't have hoped for a better experience. A true expert in his field.
Oliver, Nichola, Becca and Shona have gone above and beyond during our mortgage application. From direct ease of contact, instant replies with relevant and concise information to achieving us figures and results, even over a bank holiday weekend, I can’t recommend these people enough. We wouldn’t think twice about using them again in the future when the time comes and they’ve collectively made the entire process from start to finish as stress free as they possibly can. When it came to extras, such as life insurance, they guided us through what is a sensitive and challenging scenario to achieve the best results possible. Individually, Becca was superb with our life insurance, Shona provides key, relative and collective weekly updates (what a great idea!), Nichola’s administrative skills were excellent and Oliver.. well from start to finish I couldn’t have hoped for a better experience. A true expert in his field.
Fiona Ratcliffe was outstanding. You rarely get this level of high customer service these days. Genuinely impressed. Incredibly diligent, highly efficient and incredibly patient. Can't sing her praises enough. And I say this despite not being able to secure the deal I originally hoped for. Other mortgage advisers/brokers either failed to return calls or offered a very limp CS experience. Highly, highly recommend!
This is the third time we have gone to The Mortgage Hut as we have had a superb experience each time. David To and Natalie looked after us this time. David was very knowledgeable, clear and efficient and took us through a number of options, explaining the pros & cons each time. He found us a very good product, took us through credit checks, and gained us a mortgage in principle almost immediately, followed very quickly with a formal offer. The Mortgage Hut did it again for us!! A very personable and effective service. I rarely make recommendations tho’ I can happily unreservedly recommended The Mortgage Hut.
I can not thank Oliver and Nichola enough for their support and help throughout the Mortgage process- we had our AIP in a day after the info had been submitted and then the mortgage offer back in 10 days - being 1st time buyers we didnt know what to expect and so far they have made this process super easy and stress free. Now just the hard bit of waiting to complete 😬 Thank you oliver and nichola for your support and help
There was a national problem with the phones just as our appointment started Which ment it ananknot able to talk or discuss what I was looking for.but I was inundated with apologies from you and appreciate every effort that was made to contact me and make arrangements for another day to discuss what I'm looking for.i thank you for that my appointment is scheduled for 12pm on Friday I'm really looking forward to it thank you again Regards Tony Richards
Very knowledgeable, pleasure to work with.
Fiona is the Humberside representative and honestly she was amazing!! Spoke to her for 20minutes and she gave me a lot of helpful advice and was honest. I cannot thank her enough! 5 star review! Honestly if you’re wondering what they can give you even if it’s just a bit more of an understanding about mortgages please get in touch with her!
First class service from Dan, an Agent who can access products from across all the providers, No hesitation in recommending his service👍🏻
Fiona was amazing, very knowledgeable and so helpful, she talked us through everything clearly and helped us to better understand the process, she was very friendly and easy to talk to! Would recommend
The mortgage hut have been excellent and extremely efficient with all of their communication, I would highly recommend them thank you for all your help.
There was a national problem with the phones just as our appointment started Which ment it ananknot able to talk or discuss what I was looking for.but I was inundated with apologies from you and appreciate every effort that was made to contact me and make arrangements for another day to discuss what I'm looking for.i thank you for that my appointment is scheduled for 12pm on Friday I'm really looking forward to it thank you again Regards Tony Richards
Kieren and Natasha were really great to deal with. Quick to answer any queries and frequently updated me along the process. Mine wasn’t a straightforward case but they were positive and solution focused. They both were very easy to speak to and gave good explanations and solid advice. Efficient and professional. Highly recommend!
Oliver has been brilliant, so helpful and both his and his team's work have been absolutely appreciated. I'd definitely recommend these guys for anyone looking to buy!
Oliver and Nichola have been brilliant and have made things simple. My partner and I received a Mortgage offer in just under 2 weeks. We never thought we'd be able to get one with our circumstances, let alone the amount we have been able to borrow. We are both greatful for helping us achieve our dream.
Amazing service. Natasha and Nichola have made my first time mortgage process incredibly easy. With fast replies to email, and zero difficulty making contact through phone calls, I would highly recommend their services. Everything that I was unsure about or didn’t know was explained to me thoroughly and they were incredibly patient with any enquiries I made. Excellent communication and assistance, I couldn’t recommend them more
I've used the mortgage twice now as their support is fantastic. Natasha and Nichola in particular have guided me through the process with ease. Very friendly advisors who explain everything I don't understand. They always do their best to find the best deal they can. Many thanks again.
Both Natasha and Kieran were a brilliant help in helping to arrange my mortgage. With regular updates and prompt replies it made the whole process a breeze. As someone who is self employed it can be difficult to get a mortgage but with Kieran and Natashas help they approached some speicalist lenders and got me my mortgage approved hassle free. Would recommend The Mortgage Hut to anyone looking to get a mortgage in place. Thanks guys!
I can’t thank Natasha Hill and Daisy Burden enough for all their help in securing my mortgage. From start to finish, they were absolutely fantastic — professional, approachable, and incredibly supportive throughout the entire process. They took the time to explain everything clearly, making each stage easy to understand and completely stress-free. Nothing was ever too much trouble, and their friendly, down-to-earth approach really made a difference.
We’ve had a really good experience sorting our first mortgage with The mortgage hut! Kieran and Natasha have been amazing with any questions we’ve had and fast at responding and dealing with any enquiries! Would highly recommend!
Kieren and Natasha are very helpful and on the ball. Responses are always quick!
Natasha was wonderfully helpful in answering all my questions! Would highly recommend!
Oliver and Nichola helped us buy a house in Brighton by obtaining an agreement in principle and eventually a mortgage offer from NatWest. The whole process was seamless and they always ensured we received the lowest interest rate available. I cannot recommend them highly enough!
Excellent service, Oliver and Nichola were excellent communicators throughout the process. Would highly recommend for your mortgage needs.
Currently in process of getting a mortgage thanks to these guys. Fiona has been so helpful and explained everything really clearly. Just waiting for an appointment to view a property and already clear on next steps. Didn’t have much deposit and applying on my own but they’ve really helped find options for me. Would highly recommend!
Daisy was very helpful, professional and informed over the phone and via email. As a self employed person, I'd highly Mortgage Hut to help arrange and advise.
Both Daniel and Andy were very helpful. They regularly updated me during the mortgage application process and were friendly. I would definitely recommend the mortgage hub to friends & family
mr oliver was very clear and instructive hence I chose his company
Oliver was very helpful, and informative, he answered all the questions we had and more
Fiona has been really helpful, friendly and explaining everything very clearly. Very grateful for all the help and support, thank you!
I was completely ignored. Both meetings canceled in very unprofessional manner. No follow up, no sorry...absolutely NOT recommend it to anyone!
Great seamless experience with Andy and Dan from TMH team. Positive communication and always ready to help with any questions. Highly recommend!
Daisy have been wonderful in all the information she provided! Very patient as my lines were vert bad !
Oliver was very knowledgable and explained everything well.
Updated review - (19th September 2025 for remortgage options). I spoke to David To today as a preliminary chat to weigh up options about rate changes and remortgages. I was nervous and confused about the process before the call, and unsure of my options. Andrew was extremely kind and patient with me. I had many questions and deliberations on different options and he diligently explained the processes and options I didn’t know were available to me. I now have a plan, feel relaxed, know my next steps and he has booked a follow up. He was fully transparent and open about the process. I couldn’t be more thankful as I left that phone call feeling relieved, happy and relaxed. I no longer have the pressure or weight hanging over me and it was all due to his knowledge and thoroughness. Thank you again!
The Mortgage Hut team has been absolutely fantastic! They helped us with our remortgage application and got the offer issued in no time. Natasha and Daisy have been brilliant—keeping us informed and updated throughout, and making the whole process hassle-free and stress-free. We’re really grateful for their support and would certainly recommend them to everyone.
Kieren and Natasha - from The Mortgage Hut - are knowledgeable, understanding and patient. The latter is vital for those of us that won't see 60 again.
Ben he is great man very helpful and explains everything for costumer
Daniel and Andy has been so helpful, as a first time buyer getting mortgages, they have been professional and supportive throughout the process! Highly recommend!
Natasha and Nichola were very helpful, quick, reliable and provided clear communication. Thank you very much. Would recommend.
They managed to get me the best deal available
A very stress free experience. Great communication throughout the whole process. Suzanne and Nichola were always ready to help.
Oliver was exceptional, so efficient, calm and professional. Highly recommend!